Sources of Support

The McPin Foundation is unable to provide support services to people with mental health problems. If you need help or support, or are worried about yourself or somebody else, there are a number of (UK based) organisations listed below that may be able to assist you.



If you’ve already been given a Crisis Line number from a health professional, call it. If you are under the care of a mental health team and have a specific care plan that states who to contact when you need urgent care, follow this plan.

If you are worried but unsure if you need urgent support, ring the NHS non-emergency number on 111 to get advice on how to get help. Calls are free and it is always open.

You can visit your GP to talk about your mental health problems and they may refer you to specialist services if they think it will help you. You can find a list of local mental health services on the NHS Choices website.

If your life or the life of someone else is in danger and you require urgent support you should dial 999 or visit your closest Accident and Emergency (A&E) department. You can find your closest department here.


If you would like to talk to someone about how you are feeling in confidence there are a few organisations that provide helplines


The Samaritans

For people who would like to talk through their concerns, worries and troubles in confidence. You can telephone or email. The Samaritans are always open.

Telephone: 116 123 (free to call from within the UK)





CALM, the Campaign Against Living Miserably aims to prevent male suicide in the UK and offers anonymous and confidential listening as well as information and advice on where you can get help.

Phone: 0800 58 58 58 (lines are open every day 5pm to midnight)



Lots of organisations provide information online or over the phone about mental health



Mind offer information on different topics including types of mental health problems, where to get help, medication and advocacy.

Telephone: 0300 123 3393 (lines are open Monday to Friday 9am to 6pm)


Mind also runs Elefriends, a free online community where you can get support from other people who have been in similar situations.



Rethink Mental Illness

The Rethink Mental Illness Advice Service offers advice on topics such as medication, care and treatment, benefits, debt and the Mental Health Act.

Telephone: 0300 5000 927 (lines are open Monday to Friday 9.30am to 4pm)




If you are a young person in need of support, you could try the following organisations


Young Minds

This is a national charity that specialises in young people’s mental health. There is a range of information about common mental health problems and how to keep yourself well on their website. They also offer a confidential helpline for parents who are concerned about their child.


Telephone: 0808 802 5544 (lines are open Monday to Friday 9.30am to 4pm)



You can talk to Childline about anything that’s troubling you, whether it’s about friends, family, relationships or simply how you’re feeling. They offer a one to one counselling service online.


Telephone: 0800 1111 (lines are open 24/7)


The Mix

The Mix offer free information and support to young people aged 13-25 about mental health problems. You can get in touch with them via telephone, email or webchat. They also provide counselling services.


Telephone: 0808 808 4994 (lines are open 11am-11pm, free to call)

Email: Helpline email form

Crisis Support: Text ‘THEMIX’ to 85258


For parents and carers concerned about their children



MindEd offers online advice for families that are concerned about their child’s mental health and wellbeing. They have an online chat service that you can access.