Sources of Support

The McPin Foundation is unable to provide support services to people with mental health problems. If you need help or support, or are worried about yourself or somebody else, the resources or (UK-based) organisations listed below may be of use.

Cost of living crisis

Citizen’s Advice

Provides advice and resources on a range of issues including benefits, debt and finances through their website, national advice line and local branches.

Adviceline (England): 0800 144 8848

Advicelink (Wales): 0800 702 2020 



Helps people in financial need gain access to welfare benefits, charitable grants and other financial help – online, by phone and face to face through partner organisations.

Use their benefits calculator and grant finder to see what support you could get.



A free debt advice service.


Mental Health and Money Advice

They offer practical advice and support for people experiencing issues with mental health and money.


Money Saving Expert

Practical tips and advice to save money.


Mental health and Covid-19 resources

Coping with stress during Covid-19 – World Health Organisation

Helping children cope with stress – World Health Organisation

Coronavirus and your wellbeing – Mind

Video explainer: How to cope with anxiety and self-isolation – The Guardian

Covid-19 mental health information – NSUN (National Survivor User Network)

Coronavirus resources – Centre for Mental Health

Other support


If you’ve already been given a Crisis Line number from a health professional, call it. If you are under the care of a mental health team and have a specific care plan that states who to contact when you need urgent care, follow this plan.

If you are worried but unsure if you need urgent support, ring the NHS non-emergency number on 111 to get advice on how to get help. Calls are free and it is always open.

You can visit your GP to talk about your mental health problems and they may refer you to specialist services if they think it will help you. You can find a list of local mental health services on the NHS Choices website.

If your life or the life of someone else is in danger and you require urgent support you should dial 999 or visit your closest Accident and Emergency (A&E) department. You can find your closest department here.

If you would like to talk to someone in confidence

The Samaritans

For people who would like to talk through their concerns, worries and troubles in confidence. You can telephone or email. The Samaritans are always open.

Telephone: 116 123 (free to call from within the UK)




CALM, the Campaign Against Living Miserably aims to prevent male suicide in the UK and offers anonymous and confidential listening as well as information and advice on where you can get help.

Phone: 0800 58 58 58 (lines are open every day 5pm to midnight)


Lots of organisations provide information online or over the phone


Mind offer information on types of mental health problems, signposting and where to get help, medication and advocacy.

Telephone: 0300 123 3393 (lines are open Monday to Friday 9am to 6pm)



Mind also runs Side by Side a free online community where you can get support from other people who have been in similar situations.


Rethink Mental Illness

The Rethink Mental Illness Advice Service offers advice on topics such as medication, care and treatment, benefits, debt and the Mental Health Act.

Telephone: 0300 5000 927 (lines are open Monday to Friday 9.30am to 4pm)



Switchboard LGBT+ Helpline

They are safe space for people to discuss anything that’s on their mind, including sexuality, gender identity, sexual health and emotional well-being.


Telephone: 0300 330 0630 (lines open 10am to 10pm every day)

LGBT Foundation

The LGBT Foundation provide a wide range of support services to lesbian, gay, bi and trans people.


Telephone: 0345 330 3030

For young people

Young Minds

This is a national charity that specialises in young people’s mental health. There is a range of information about common mental health problems and how to keep yourself well on their website. They also offer a confidential helpline for parents who are concerned about their child.


Telephone: 0808 802 5544 (lines are open Monday to Friday 9.30am to 4pm)


You can talk to Childline about anything that’s troubling you, whether it’s about friends, family, relationships or simply how you’re feeling. They offer a one to one counselling service online.


Telephone: 0800 1111 (lines are open 24/7)

The Mix

The Mix offer free information and support to young people aged 13-25 about mental health problems. You can get in touch with them via telephone, email or webchat. They also provide counselling services.


Telephone: 0808 808 4994 (lines are open 11am-11pm, free to call)

Email: Helpline email form

Crisis Support: Text ‘THEMIX’ to 85258


Kooth is an online mental wellbeing community that offers emotional and mental health support for children and young people aged between 11 – 24 years. It is available up to 10pm every day.


Voice Collective

Voice Collective is a UK-wide project set up to support children and young people who hear voices, see visions or have other unusual sensory experiences.

They offer information, signposting & support (by email, phone or face to face) and have an online peer support forum. They also have information for parents and carers.




OCD Youth

OCD Youth is run by young people with OCD, for young people with OCD. They have a wealth of information about OCD on their website, and run an email support service and host a monthly online peer support group for people aged 16 to 20.


Support Group:



Beat support people who have or are worried they have an eating disorder, as well as others affected, such as friends and family members. Their helplines are open 365 days a year from 9am–8pm during the week, and 4pm–8pm on weekends and bank holidays.

Helpline: 0808 801 0677 


Papyrus support young people who are having thoughts of suicide, or those who are concerned about someone else having these thoughts. They are available 9am – midnight every day of the year.

Helpline: 0800 068 4141

Text: 07860039967



For parents and carers concerned about their children


MindEd offers online advice for families that are concerned about their child’s mental health and wellbeing. They have an online chat service that you can access.